We strive to be open and accountable, while protecting the confidentiality of commercially sensitive information.
We have adopted the Queensland Government's 'Right to Information' approach for providing the community with greater access to information.
Search for information first
Before applying for information, please check to see if the information is available through our Energy Queensland Publication Scheme or elsewhere on our website:
For other general information, please contact us.
If you cannot find the information you're looking for, please contact us and ask to speak to the RTI Officer so that we can let you know if you can access it without making an RTI application.
Make an application
If the information cannot be accessed through existing channels, you can complete a Right to Information and Information Privacy Access Application (PDF) and post your application to us at:
EsiTrain
c/o Company Secretary Team
PO Box 1090
Townsville QLD 4810
Fees and charges
If the information you request is not related to your personal information, fees and charges apply. We'll contact you for payment.