Summary
This course is designed to refresh the participant's knowledge of Energy Queensland’s NECF obligations and their responsibilities for managing planned interruptions to electricity supply in South East Queensland.
Note: NECF Customer Service Refresher courses have now closed for 2024. You are required to complete the initial NECF training course if you have missed this refresher course. Please contact Darren Daley at darren.daley@energyq.com.au to nominate for the next initial NECF training.
Training Refresher: Every 12 months
Prerequisites
This course is not available through Esitrain. Please contact Darren Daley at darren.daley@energyq.com.au to complete the initial NECF training.
Upcoming Course Sessions
There are currently no upcoming online sessions available.
Skills Acquired
On successful completion of this module including all prerequisites and assessments you should have these skills:
- Changes to civil penalties (NECF breaches)
- Breach error types as per AER
- Examples of recent Ergon/Energex breaches
- Best practice (lessons learned)
- What to do if you need to report a breach