Summary
Refresh your knowledge of Energy Queensland’s National Energy Customer Framework (NECF) obligations and the responsibilities in relation to identifying, mitigating, and reporting potential breaches.
Note: You are required to complete the initial NECF training course if you have missed this refresher course. Please contact Darren Daley at darren.daley@energyq.com.au to nominate for the next initial NECF training.
Prerequisites
This course is not available through Esitrain. Please contact Darren Daley at darren.daley@energyq.com.au to complete the initial NECF training.
Upcoming Course Sessions
Date & Time | Locations | COST (ex. GST) | ||
Self paced
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Online
|
|
$60.00
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Skills Acquired
On successful completion of this module including all prerequisites and assessments you should have these skills:
- Understand the importance of upholding NECF obligations
- Understand the risks and repercussions of non-compliance
- Categorise scenarios into NECF breach types
- Gain awareness of the impact that non-compliance has on our customers
- Be able to identify, report and mitigate breaches