Summary
Refresh your knowledge of Energy Queensland’s National Energy Customer Framework (NECF) obligations and the responsibilities in relation to identifying, mitigating, and reporting potential breaches.
Note: You are required to complete the initial NECF training course if you have missed this refresher course. Please contact Darren Daley at darren.daley@energyq.com.au to nominate for the next initial NECF training.
Training Mode
Online
Duration
Self paced
COST (ex. GST)
$60 per person
Prerequisites
Initial training in Energy Queensland's NECF obligations.
Training Mode
Face to face
Duration
2 hours
Cost (ex. GST)
$60 per person
Upcoming Course Sessions
Self paced
Online
COST (ex. GST)$60.00
| Date & Time | Locations | COST (ex. GST) | ||
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Self paced
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Online
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|
$60.00
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Skills Acquired
On successful completion of this module including all prerequisites and assessments you should have these skills:
- Understand the importance of upholding NECF obligations
- Understand the risks and repercussions of non-compliance
- Categorise scenarios into NECF breach types
- Gain awareness of the impact that non-compliance has on our customers
- Be able to identify, report and mitigate breaches